Your MSP company must remain cutting-edge. Customers expect that you’re going to be ahead of whatever tech understanding they’re working with. Accordingly, it’s really worthwhile for your business to not only establish the right sort of security but establish methods of security management to keep it up to date.
Firewalls and Their Maintenance
Technology shifts at predictable intervals. Remember Gordon Moore? In the sixties, he discovered tech capability tends to double on itself every year and a half or so. Well, whether that particular interval still exists is debatable, but technology does continue to exponentially expand on itself. Accordingly, protective measures fall by the wayside over time. As an MSP, you’re well aware of this–but what do you do about it? Well, when it comes to firewalls, consider the following:
Follow How Firewall Rules Have Been Modified, Reduce “Bloat” Strategically
You’re going to have to increase firewall rules as your business expands. Some sites or individuals may gain access, others may lose it. Well, company growth will increase rules. The more rules you have, the greater the likelihood some will conflict with one another. Technically, this is called “bloat”. When firewalls get too “bloated” with rules, that impacts overall functionality. You want to reduce bloat strategically.
Keep An Eye On Event Logs to Determine What Triggers Firewall Rules
One way to reduce bloat as an MSP company is to audit logs and see the rules that trigger your firewall. Some trigger it in a way that indicates you need more security, some trigger it in a way that’s ultimately a drain on network speed. Find what’s good, what isn’t, and act accordingly. You can bring that same knowledge to the needs of customers going forward.
Have Upgrade Plans in Place, Utilize Monitoring Tools
You’re going to have to upgrade. What makes sense is designing your firewalls to move forward automatically. When is it time to upgrade? Well, monitoring your firewall(s) will tell you. Most firewalls do come with certain monitoring tools. Be familiar with their use.
Assure Some Traffic Is Automatically Blocked
There’s a lot of traffic you should automatically block. As your company grows, you’ll see an increase in such traffic. Granted, there can be conflicts–traffic blocking protocols will increase firewall rules. However, provided you are properly auditing operations, you’ll be able to simultaneously block out unwanted traffic and maintain expedient firewall functionality.
Solid Firewall Maintenance
You need to proactively manage firewalls for best results. This is integral for your MSP company, and it’s integral for the customers you serve. Institute automated traffic blocking where appropriate, design firewalls with upgrade strategies in place in advance, utilize monitoring tools, audit event logs, keep an eye on rule modification, and avoid rule “bloat”.