When it comes to an MSP business, firewall management is necessary internally and externally. You’ve got to keep your own systems safe and you must ensure customers have reliable firewall protection as well. Outside some levels of automation, firewall management requires a concerted approach. Even automation can’t produce necessary total upgrades when they become necessary. No firewall is “static”. All must be upgraded in time as technology developments continue.
Tactics to Make Sure Firewalls Are At Their Most Effective
So you can’t just install a firewall for a customer or your MSP and then tread water after the fact. The software protecting your system has to be managed. Following are a few things you’ll need to assure are covered for reliable firewall protection:
Monitor and Manage Access and Traffic
Only those who are allowed to access information behind your firewall should be interacting with such data. You’ve got to manage data access on a “need” basis. It’s like the “need to know” protocols of the military. If someone doesn’t need access to information behind a firewall, they shouldn’t have it.
You need to know who is coming and going on your system. There will likely be some level of traffic. Well, that needs to be monitored and managed in a proactive way. As an MSP business, you should have the personnel and resources to effect as much internally and to your customers.
Optimize Rules and Software As Necessary
You need to optimize your firewall management to match the needs of your customers, as well as how the market has changed. New firewall software will continuously become available. You’re always going to be upgrading something. Keep your finger on the pulse of the market to determine where you should intervene, and where you can tread water with automated updates as necessary.
Automate Updates, Centralize Firewall Management
While we’re talking about updates, these should be automatic. That will help assure varying patches in code vulnerabilities are put into effect immediately as they become available. When you centralize the management of your firewalls, that becomes a lot easier.
If you’ve got ten different firewalls for your different locations across a given city, you’re likely not going to have everybody on the same page at the same time. With automation and centralization, management becomes a lot less difficult and a lot more successful. The better you are able to update and centralize, the fewer breaches you’ll have and your customers, as well.
Reliably Managing Firewalls for Your MSP and Your Customers
As an MSP business, firewall management means metering access to those who should have it, monitoring levels of traffic, optimizing software rules as it becomes necessary, acquiring reliable automated updates, and centralizing management to ease complications while expanding firewall effectiveness. This sort of approach to firewall management should produce the best long-term results.