Your MSP company needs to be especially careful it puts solutions in place that prevent maze ransomware from impacting customers. Essentially, when there’s a successful implementation of this malware on a network, a lot of information contained on that network becomes available to bad actors infiltrating your digital premises.
If a target doesn’t pay up or reboots the system, the hackers find that sensitive information and hold it hostage against another ransom. This is “maze ransomware” in action. As an MSP, once such information has made its way from your customer’s network to the hard drive of the cybercriminal, that could truly be game over.
Securing Customers and Your Tech Business
While it is certainly possible for you to trace the information down and eliminate it from the digital demesne of the cybercriminal who stole it, this is a technologically Herculean task. It’s a lot better just to prevent that from happening through helping your customers be as secure as possible. A few ways you can provide support against maze ransomware for your customers–and even your own network–include the following:
- Facilitate Transparency Internally and Externally
- Patch Protection, Email Protection, Network Segmentation
- Provide Endpoint Protection
Facilitate Transparency Internally and Externally
Should your monitoring and support options show that customers have been impacted by potential unauthorized data access, they must be notified immediately.
This isn’t something to keep on the backburner as you try to chase down a solution. With your customers, and with workers on your team internally, it’s paramount to be as operationally transparent as you can.
Patch Protection, Email Protection, Network Segmentation
Your MSP company should develop automated patch protection solutions for your own operation as well as the businesses you serve. When new antivirus software and patches become available, you want those applied to operations as immediately as possible.
In terms of email protection, giving customers and your own infrastructure a sandboxing feature makes sense. This is essentially where all files are “opened” or “detonated” in a safe environment to determine if there are any threats in them. Network segmentation is also recommendable to assure the spread of viral software doesn’t cripple digital infrastructure.
Provide Endpoint Protection
Be sure customers have endpoint protection in place on each device with network access. The whole network needs to be protected in total, but individual devices should be protected as well. One or the other isn’t enough; both tactics should be put into practice.
Don’t Let Customers or Your Systems Be Lost in the Maze
As an MSP company, those you serve shouldn’t be in a position where they’re threatened by ransomware of the maze variety. It’s even mildly embarrassing if your own premises are infiltrated by such cybercriminal tactics. Be transparent inside and out, automate patching, use things like sandbox detonation for emails, segment networks, and secure endpoints. Such tactics should help you at the very lease reduce maze ransomware and protect the most sensitive data.