For a lot of companies functioning as an MSP business, email is a “given”. It’s something that those managing such companies “assume” will work. Granted, some run their email from private servers–the older the company, the more likely that is. And for many, that makes sense. However, a lot of new companies understand a private server is more costly than other available options.
Considerable Factors in Email Management
The problem is, with reduced expense comes reduced security. That means when recovery or continuity becomes necessary, the company in question is in more trouble. So there’s a trade-off. That said, there need not necessarily be one. Following, we’ll explore a few details recommending email continuity, recovery, and security software that can provide cost-effective, secure email solutions:
The Impact of Major, Unexpected Outages
DDoS attacks can knock out big-ticket companies. Cybercriminals attack public infrastructure successfully as well. The DNC was hacked in 2016, around that time the Bay Area Rapid Transit (BART) system was hacked in San Francisco; and that region is ground zero for Silicon Valley. They should definitely have known better, but they didn’t. Don’t be too sure MSN or Yahoo or Google or Microsoft or Amazon won’t be undermined similarly.
If your email server is through a large provider, that doesn’t mean some unexpected cyber issue is restricted from making an impact. What can go wrong will go wrong, according to Murphy’s Law; and often at the most unexpected, inopportune times.
Having some sort of email management and recovery software is a measure of operational insurance all MSPs should look into from the start. If initially budget is strict, expand this way when you can. Hopefully no emergency happens, but it only takes one to either justify your expense on recovery software or make you wish you had it as the outage undermines operations in a significant way.
Acquiring and Managing Email Recovery Software
It’s definitely advisable for your MSP business to acquire email recovery software. Sent or received messages can be archived immediately, and should something happen in terms of disaster or user error, you’ve got a reliable fallback. Multiple options exist, here’s a list of several to consider.
Traditional and Cloud Email Providers Only Retain Many Messages for a Limited Time
Google, MSN, Yahoo, Microsoft; most of these servers liquidate deleted messages after a specific period of time, usually a month. Sometimes traditional storage can be liquidated after a few years by an email provider. The point is, email recovery software helps recover any lost email without a time limit. General providers of email solutions won’t do that.
Preserving the Professional Business Lifeline of Email
As an MSP business expands and budget allows, it’s wise to acquire email recovery software to offset the impact of unexpected outages and fill the gap where traditional providers don’t measure up. Old emails will be lost in time with primary providers for a number of reasons, recovery and management software keeps that from happening.